Effective: 04 May 2025

Domum Homewares (“we”, “our”, or “us”) is committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or shop with us online.

Important Note: If you choose to provide your personal information or data to us, you are accepting the terms of this privacy policy and consenting to the handling of your personal information, including the collection, use and disclosure of that information as set out in this policy by us. You should familiarise yourself with our privacy policy before deciding whether you would like to share your personal information with us.

1. What Personal Information We Collect

• Your name and contact details (email, phone number, address)
• Billing and shipping details
• Order history and preferences
• Information you provide via forms, emails, or customer service
• We do not store your credit card or banking details. These are handled securely by our payment processor (Square).
  
  

2. How We Collect Information

• When you make a purchase on our website
• When you subscribe to our newsletter or contact us
• When you interact with us on social media
• Automatically through cookies (see below)
  
  

3. Why We Collect Your Information

• Process and deliver your orders
• Provide customer support
• Communicate with you (e.g., order updates, promotions)
• Improve our website and services

 

4. Cookies

• Our website uses cookies to improve your browsing experience and help us understand visitor behaviour.
• You can choose to disable cookies in your browser settings.

 

5. Sharing Your Information

• We do not sell or rent your personal information.
• We may share it with service providers (e.g., delivery companies, payment processors) and as required by law or to protect our rights.
  
  

6. Security

• We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

 

7. Access and Correction

• You can request access to your personal information or ask us to correct it by contacting us at:
• Email: [email protected]
• Phone: 0438 218 968

 

8. Changes to This Policy

• We may update this Privacy Policy from time to time.
• Any changes will be posted on our website.

 

Contact Us

• If you have any questions about this policy or how your information is handled, please contact us at Email: [email protected]